We're here to help! Find answers below or contact us directly.
Have a question, found a bug, or need help with your subscription?
spasskiy@mail.ruWe typically respond within 24 hours.
How do I cancel my subscription?
iOS: Settings → your name → Subscriptions → Brainy Pro → Cancel.
Android: Google Play → Subscriptions → Brainy Pro → Cancel.
How do I restore my purchase on a new device?
Open the app → Paywall screen → tap "Restore Purchases". Make sure you're signed in with the same Apple ID or Google account.
Is Brainy safe for kids?
Yes. Brainy has no ads, no tracking, no social features, and no personal data collection. Parental controls are built in with a PIN code.
What age is Brainy for?
Brainy is designed for children aged 6 to 14, but anyone can use it to train attention and peripheral vision.
How do I request a refund?
iOS: Request a refund from Apple.
Android: Request a refund from Google Play.